Returns & Exchanges
At Hommey, we want you to feel completely at home with your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it's a change of heart or a style adjustment, our hassle-free process ensures your space feels just right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original Hommey packaging, ensuring all tags are attached and the products are in pristine, unused condition.
- 3.Label and Post
Print your prepaid shipping label provided by the portal, secure it to your parcel, and drop it off at any authorized shipping location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
