Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the Hommey return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, bedding and pillows can only be returned if the vacuum seal remains intact.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days depending on your location. Once your order ships, you will receive a tracking number via email to monitor your delivery status.
Are your textiles machine washable?
Most of our cushion covers and throws are machine washable on a cold, gentle cycle. We recommend air drying to maintain the integrity of the fibers. Always check the specific care label on your product for best results.
Do you offer international shipping?
Yes, Hommey ships to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and buy-now-pay-later options such as Afterpay.
Are your products sustainably sourced?
We are committed to ethical manufacturing. Our textiles are OEKO-TEX certified, ensuring they are free from harmful chemicals and produced under fair labor conditions.